A member app that carries your club's name
4Select helps gyms, fitness clubs, boutique studios and health clubs in the Netherlands and Belgium keep members longer with a branded member app for classes, training plans and messages. 120+ clubs and locations work with 4Select, and members stay on average +5 months longer.
Included in
A member app puts your club in every member's pocket: booking classes, following plans and seeing news, all in your own name and look.
- For whom
- Gyms, fitness clubs, boutique studios and health clubs in the Netherlands and Belgium
- What you get
- A branded app where members book, train and stay in touch with your club.
- How long
- Ongoing, with a monthly check of the numbers
- What Dialanta does
- Your branded member app
The problem
Members have no home base with your club
Without an app of its own, your club lives in e-mails, desk questions and a generic booking tool. Members have little to open daily, so it is easy to drift away.
An app is only a tool. It helps when it is filled with the right things and used in the right moments.
What the 4Select consultant does
People do the work. The system runs it.
4Select is the carpenter. Dialanta is the hammer.
The 4Select consultant
- Sets up your branded app with your classes, plans and look
- Plans how members are invited and onboarded
- Chooses what the app shows first: classes, training or nutrition
- Reviews app use each month and improves it
Runs in 
- Your branded member app
- Class booking, training and nutrition plans
- Push messages and use statistics
How 4Select does it
Set the scope, brand the app, launch it to members
4Select decides what belongs in the app: classes, plans, news and offers that fit your members. The app is branded with your name and look.
It works together with member engagement, which uses the app for messages and milestones.
- 01
Set the scope
We choose what members can do in the app, such as book, check in and follow plans.
- 02
Brand it
Name, logo and colours match your club.
- 03
Launch to members
Members are invited with a clear reason to install.
- 04
Keep it alive
Classes, news and offers are kept current.
Outcomes we steer
The numbers we report.
The app is a tool. We judge it by what it does for membership. These numbers are tracked, not promised.
- App adoption
- Members who use the app regularly.
- Class bookings
- Bookings made through the app.
- Average membership length
- The measure the app should help improve.
“We're very happy with 4Select! They communicate very well and are always willing to help us optimize our lead flow. Great job!”
Questions
Good to know.
- More in retention
- Included in the monthly partnership: see pricing
- Growth calculator
- Related: Member engagement
- Related: Data analysis
- Related: Churn prevention
- Problem: Too little value for members to stay
- Problem: Members train in one place only
- Problem: Members cancel too soon
- 4Select compared with Gymful