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Legal

Privacy policy

4Select B.V. respects your privacy and handles personal data in line with the General Data Protection Regulation (GDPR). This page explains what we collect, why, and what rights you have.

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Who is responsible

The party responsible for your personal data on this website is 4Select B.V., Aartsdijkweg 23b, 2676 LE Maasdijk, The Netherlands. You can reach us at info@4select.nl or +31 6 16 28 40 46.

4Select acts as data controller for its own business operations only. This includes the website, our own communication with prospects and clients, and our administration.

What this policy covers

This policy applies to visitors of the 4Select website and to people who contact us or become clients of 4Select.

It does not cover personal data that our clients collect and manage in their own systems, such as their CRM, websites, funnels, campaigns or marketing platforms. Our clients are independent controllers of that data and are responsible for their own legal basis, consent and compliance. 4Select provides services, tools and support, but does not decide how clients collect, store or use the data in their own accounts.

What data we collect

When you ask for a strategy call or contact us through the booking form, we process the details you give us. This can include your name, email address, phone number, company details and the message you write.

When you become a client, we may also process the details needed for agreements and invoicing, including payment details.

When you visit the website, we may process technical and usage data: your IP address (anonymised where possible), browser and device information, and how you move around the site. We only do this for analytics and marketing purposes after you have given consent through the cookie banner.

Why we use your data and on what basis

We use contact and call request details to reply to you, schedule and hold the call, and prepare a relevant conversation. The basis is our legitimate interest in answering inquiries, and, where you ask for steps ahead of an agreement, taking those steps at your request.

We use client details to communicate, carry out agreements, invoice and manage the relationship. The basis is the performance of a contract, and our legitimate interest in running the business.

We use website usage data to keep the site working and to understand how it performs. Functional cookies are needed for the site to work. Analytics and marketing cookies are only used with your consent, which you can withdraw at any time.

Cookies

We use three kinds of cookies. Functional cookies support basic website functions. Analytics cookies help us understand website performance. Marketing cookies are used for marketing purposes.

Analytics and marketing cookies are only placed after you consent through the cookie banner. You can change your choice at any time, and you can also remove cookies in your browser settings.

Who we share data with

We only share personal data when this is needed for our own operations. This can include hosting providers, website tools, administrative services and the software platform we use to handle inquiries and follow-up, Dialanta. These providers handle data on our behalf and only for those purposes.

Where data is transferred outside the European Economic Area, we make sure appropriate safeguards are in place, such as Standard Contractual Clauses. We do not sell your personal data.

How long we keep data

We do not keep personal data longer than necessary for the purpose it was collected for. Inquiry details are kept for as long as we need them to deal with your request and any follow-up. Client and invoicing details are kept for as long as the relationship lasts and as long as the law requires us to keep records.

When data is no longer needed, we delete or anonymise it.

Security and data breaches

We take appropriate technical and organisational measures to protect personal data against loss and unauthorised access. If a data breach occurs, we act in line with applicable law, including notifying the authorities and the people affected where required.

Children and automated decisions

4Select does not knowingly collect personal data from anyone under 16. 4Select does not make automated decisions that have a significant impact on individuals.

Your rights

Under the GDPR you have the right to access your personal data, to have it corrected or deleted, to object to our use of it, and to receive it in a portable format. Where we rely on consent, you can withdraw it at any time.

To use any of these rights, email info@4select.nl. We may ask you to confirm who you are before we act on a request. If your data sits in a client's own system, please contact that client directly.

Complaints

If you are unhappy with how we handle your personal data, please tell us first through the contact page or at info@4select.nl so we can try to put it right. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to this policy

We may update this privacy policy from time to time. The latest version is always the one on this page. For the rules that apply to our services, see our terms.